Privacy Policy

Last updated: 27 February 2026

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us, place an order, create an account or otherwise interact with PECO.

Who we are

PECO is the data controller for the personal data we process in connection with our website and sales.

Contact details
PECO
Underleys, Beer
Seaton, Devon, EX12 3NA
Telephone: 01297 626204
Email: info@peco.co

The personal data we collect

Depending on how you use our site, we may collect the following categories of personal data:

• Identity and contact details: name, job title, company name, billing/delivery address, email address, telephone number
• Account details: login credentials and account preferences (where you create an account)
• Order and payment details: items purchased, order history, transaction details (note: card payments are processed by our payment providers and we do not store full card details)
• Communications: emails, support requests and other messages you send to us
• Technical and usage data: IP address, browser/device information, pages viewed and interactions (typically via cookies and similar technologies)

How we collect your data

• Directly from you when you place an order, create an account, complete forms or contact us
• Automatically when you browse our site (for example through cookies, server logs and analytics)
• From trusted third parties who help us operate our website and fulfil orders (for example payment, delivery and ecommerce platform providers)

How we use your data and our lawful bases

We only use your personal data where we have a lawful basis under UK GDPR. The main purposes and bases are:

• To supply products and manage orders (including fulfilment, delivery, returns and customer service) – contract and/or legitimate interests
• To set up and manage accounts – contract and/or legitimate interests
• To respond to enquiries and provide support – legitimate interests
• To send service messages (order confirmations, delivery updates, important account notices) – contract and/or legal obligation
• To improve our website and services (analytics, performance, troubleshooting) – legitimate interests and/or consent where required for non-essential cookies
• To comply with legal and regulatory requirements (tax, accounting, fraud prevention) – legal obligation and/or legitimate interests
• Marketing communications – legitimate interests and/or consent (you can opt out at any time)

B2B note: where we process business contact details (for example a work email address) to manage an account or trade relationship, this is typically done under our legitimate interests and/or contract.

Marketing preferences

If we send marketing emails, you can opt out at any time by using the unsubscribe link in an email or by contacting us at info@peco.co.

Who we share your data with

We may share personal data with trusted service providers where necessary to operate our business, for example:

• ecommerce and website platform providers
• payment providers
• delivery and fulfilment partners
• IT, security and hosting providers
• analytics and marketing tools (where enabled)
• professional advisers (accountants, auditors, insurers, legal advisers)

We only share the information needed for the relevant service and we require appropriate confidentiality and security measures.

International transfers

Some of our suppliers may process data outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place (for example UK adequacy regulations or approved contractual protections).

How long we keep your data

We keep personal data only as long as necessary for the purposes described above, including to meet legal, accounting or reporting requirements. Retention periods vary depending on the type of data and why we hold it (for example order records are typically kept for several years for tax and accounting purposes).

Your data protection rights

Under UK GDPR you may have the right to:

• access the personal data we hold about you
• request correction of inaccurate data
• request deletion of your data (in certain circumstances)
• object to or restrict how we process your data (in certain circumstances)
• request portability of your data (in certain circumstances)
• withdraw consent where processing is based on consent

To exercise your rights, contact info@peco.co.

Cookies and similar technologies

We use cookies and similar technologies to operate our website, improve performance and understand how the site is used. Where required, we will ask for your consent for non-essential cookies. You can also control cookies through your browser settings.

Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure. However, no website or data transmission can be guaranteed to be completely secure.

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites.

Complaints

If you have a concern about how we use your data, please contact us first and we will do our best to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.